〈Regarding Cancellation of Purchase〉
①Once purchased, this product cannot be canceled or refunded for any reason.
　We will not provide any compensation if there are changes to the operating area, period, hours, or facilities of the applicable ski resort due to circumstances such as events, snowfall, snow conditions, or course conditions.

〈Instructions for Use〉
① A key ticket (IC card lift ticket) will be issued upon your arrival.
② When riding the lift, bring the key ticket (IC card lift ticket) and scan it at the gate before boarding.
③ No deposit is required for the key ticket. You may take it home after use.

〈Scope of Use〉
① You can use the lifts and gondolas at ski resorts in the Shiga Kogen area.

〈Prohibition of Transfer and Unauthorized Use〉
① The season pass can only be used by the pass holder. It cannot be transferred to others, including family members.
② For identity verification, we will use the photo you provided and check it against the gate camera. The provided photo will only be used for the purpose of verifying your Shiga Kogen Season Pass.
③ Please note that you may be asked to present your ID at the lift ticket exchange counter and lift boarding gate.
④ If the season pass is used improperly or deemed to be misused, it will be rendered invalid, and the key ticket (IC card lift ticket) must be returned.
⑤ We may need to verify your pass at the lift boarding gate. Your cooperation is appreciated.
⑥ Customers who are found to be using the season pass fraudulently or who fail to comply with the ski resort's rules will not be able to purchase a season pass for the following season.
⑦ According to the transportation regulations, a surcharge equivalent to three times the additional fare for the days of misuse will be charged in cases of misuse.

〈Reissuance Policy〉
① If the lift ticket is damaged, it can be reissued (reissuance fee: JPY 100).

〈Regarding Lost Passes〉
① If you lose the season pass, please contact the Shiga Kogen Ropeway Association (reissuance fee: JPY 1,000).

〈Changes to Terms of Use Due to Various Factors〉
① Please note that due to events, weather conditions, infectious diseases, government requests to suspend operations, or other circumstances, the operating area, period, hours, and facilities of the ski resort may be changed without prior notice.

〈Other Major Restrictions on Use〉
① Season pass validity period: December 1, 2024 (Sun.) to May 6, 2025 (Tue.)
　Even during the validity period of the season pass, lifts cannot be accessed during the summer.
② Depending on snow conditions or other safety concerns, the ski resort may cease operations before the end of the validity period. In such cases, no refunds will be provided.
③ Early morning and night skiing is not permitted.
④ Snowboarding is permitted only on designated courses as determined by the ski resort.

〈Presentation of IDs〉
Customers who have purchased multiple season passes must provide valid photo IDs (such as a driver's license or passport; copies are acceptable) for all individuals at the ticket counter to exchange the passes. Without presenting IDs, the passes cannot be exchanged or issued.

〈Pick-Up Period at the Counter〉
December 1, 2024 (Sun.) to May 6, 2025 (Tue.)
*Please pick up your pass at the ski resort counter during operating hours.