• This is a request-based product. Completing your purchase does not mean your reservation is confirmed.
• The boarding date cannot be changed once your reservation is confirmed. If you need to change it, please cancel your reservation and make a new one (cancellation fees may apply).
• Please enter your full name without abbreviations when purchasing. (Your name will be checked when boarding the bus.)

• When boarding the bus, please tell the bus crew the name of the lead guest registered at the time of purchase.

[Departure] 10:00am (Meeting time: 9:45am) Narita Airport
[Arrival] 5:00pm Zao Onsen Ski Resort

◆Boarding location
Narita Airport Terminal 2, Arrivals floor (1F), Group bus parking area (22A, 22B, 23A, 23B)

*Before departure, be sure to check the pick-up and drop-off locations on the Orion Tour official website, and take care not to be late for the meeting time.
*If you cannot make it by the meeting time or cannot find the boarding location, please contact Customer Support immediately.
*The bus will depart on time even if some passengers have not arrived at the meeting point. We are not responsible for refunds of the bus fare or any other compensation in such cases.

• Please check the meeting point in advance.
• The bus will depart on time even if some passengers have not arrived at the meeting point. We are not responsible for refunds of the bus fare or any other compensation in such cases.
• Please allow at least 90 minutes between your flight arrival and the bus departure. We are not responsible if you are unable to make the connection.
• No tour conductor or bus guide will accompany the trip.
• The minimum number of passengers required for operation is 10.
• The bus may not operate on schedule due to road conditions, weather, accidents, etc. No refunds or compensation will be provided for any resulting transportation, accommodation, meal, or other costs.
• Depending on vehicle availability, a vehicle with different specifications may be used. Please note that we may not be able to inform you of this in advance.
• Smoking is prohibited on the bus. Please refrain from drinking alcohol on board, boarding while intoxicated, or any other behavior that may disturb other passengers.
• Seats are reserved and cannot be changed.
• Please set your mobile phone to silent mode and refrain from making calls on the bus.
• Please wear your seatbelt.
• Boarding while wearing ski or snowboard boots is not permitted.
• Luggage that can be stored in the luggage compartment is limited to ski/snowboard equipment and 1 suitcase.
• To prevent damage, please carry skis and snowboards in a dedicated bag or case.
• For safety reasons, infants may not ride on an adult's lap.
• If there is any problem with your seat or the bus facilities, please inform the bus crew while on board. We may not be able to respond to reports made after getting off the bus.